Privacy Policy

1. Introduction

Welcome to Livestream Fail ("we," "our," or "us"). We operate the website livestreamfail.tv and related mobile applications (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Email address
• Age (for verification that you are 13 years or older)
• Username/nickname
• Profile information (such as avatar/profile picture)

2.2 User-Generated Content

We collect content you create on our platform:

• Comments and replies on video clips
• Votes and reactions to content
• Any other content you submit through our Service

2.3 Usage and Technical Information

We automatically collect:

• Video viewing history and preferences
• App usage patterns and cached data
• Device information (device type, operating system, browser type)
• IP address and general location information
• Error logs and crash reports (via Sentry monitoring)
• Authentication tokens and session data

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our Service
• User authentication and account management
• Personalizing your experience and content recommendations
• Enabling community features like comments and voting
• Monitoring and improving Service performance
• Detecting and preventing fraud, abuse, and security issues
• Complying with legal obligations
• Communicating with you about Service updates or issues

4. Data Storage and Security

Your information is stored using Google Firebase/Firestore, a secure cloud database service. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Currently, we retain user data indefinitely to maintain Service functionality. We may update our data retention practices in the future.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We use Sentry for error monitoring and crash reporting
• Legal Requirements: When required by law or to protect our rights
• Safety: To protect the safety of our users or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Your public content (such as comments) may be visible to other users of the Service.

6. Children's Privacy (COPPA Compliance)

Our Service is intended for users who are 13 years of age or older. We do not knowingly collect personal information from children under 13. Users must be at least 13 years old to create an account.

If we discover that we have collected personal information from a child under 13, we will delete such information immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

7. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct your account information
• Delete your account and associated data
• Opt out of certain communications
• Request a copy of your data

To exercise these rights, please contact us using the information provided below.

8. Third-Party Services

Our Service uses the following third-party services:

• Google Firebase: For authentication, database, and hosting services
• Sentry: For error monitoring and performance tracking

These services have their own privacy policies governing their use of your information. We encourage you to review their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us through our website at livestreamfail.tv.

For data protection inquiries, account deletion requests, or other privacy-related matters, please reach out to us via the contact methods available on our website.

12. Legal Basis and Compliance

We process your personal information based on:

• Your consent when you create an account and use our Service
• Contractual necessity to provide our Service
• Legitimate interests in improving and securing our Service
• Legal obligations we must comply with

This Privacy Policy is designed to comply with applicable privacy laws, including GDPR, CCPA, and COPPA requirements.